Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gaming with the right mindset and healthy habits.
Please remember that the house always has a mathematical advantage. Never gamble with money you cannot afford to lose, and always set strict limits before you begin.
Age Verification
Online gaming at Rocket Casino is strictly for players aged 18 years and over, or the legal age of majority in your state or territory in Australia, whichever is higher. We take age verification seriously and conduct checks during registration and at withdrawal.
If you are under the legal age, please do not attempt to register. Parents and guardians concerned about underage gaming should use parental control software.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your own gaming habits?
- Chasing losses by gambling more to win back money you've lost
- Spending more time and money on gaming than intended
- Hiding your gaming activity or lying about how much you gamble
- Feeling anxious or irritable when you try to stop or reduce gaming
- Using gaming to escape problems, stress, or negative emotions
- Borrowing money to fund your gaming
- Neglecting work, study, family, or social commitments because of gaming
- Attempting to control your gaming but repeatedly failing
- Gaming with money needed for essential expenses like rent or bills
- Experiencing financial, relationship, or employment problems due to gaming
If you've ticked more than one box, it may be time to seek support.
Self-Help Tools & Features
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive regular notifications reminding you how long you've been gaming and how much you've spent
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
To access these tools, log into your account and navigate to the Responsible Gaming section. You can adjust your settings at any time, though some restrictions may take effect after a brief period.
Support & Help Resources
If you're concerned about your gaming or experiencing problems, professional support is available. We encourage you to reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and information
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Counselling and support services
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and counselling
Telephone Counselling: 0800 1 372 374 (free of charge)
If You Need Help
If you believe you have a problem with gambling, please reach out today. Seeking help is a sign of strength, and support is available. Contact one of the organisations listed above, speak with a trusted friend or family member, or reach out to your GP.
Remember: You are not alone, and recovery is possible.
For more information about our responsible gaming policies at Rocket Casino, please contact our customer support team or visit our Terms & Conditions.